Computer

Documentation of workstations and laptops for end users. Includes hardware and software details such as model, serial number, operating system, and installed applications.

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Windows Workstations in the “Hardware” Segment

The “Computer (Windows)” type in the “Hardware” segment of Docusnap365 documents the physical components of workstations running Microsoft Windows. This documentation forms the basis for efficient management of client devices in the IT infrastructure.

Documented Information for Windows Workstations

  • General Device Information

    • Fully Qualified Hostname: Unique identifier of the workstation in the network.
    • Model and Serial Number: Hardware-specific identifiers for inventory and support.
    • Operating System: Installed Windows version (e.g., Windows 10, Windows 11).
    • System Type: Indicates whether the architecture is 32-bit or 64-bit.
    • Primary IPv4 Address: Network address of the workstation.
    • System SKU: Manufacturer-specific product number.

  • CPU and RAM

    • Number of CPUs: Total number of processors installed.
    • Cores and Threads: Physical cores and logical threads.
    • Installed RAM: Total available RAM in GB.

  • Storage

    • Disk Drives: Information about installed HDDs or SSDs.
    • Solid State Drives (SSDs): Number and specifications of installed SSDs.
    • Optical Drives: Number of installed CD/DVD/Blu-ray drives.

  • Network Interfaces

    • Network Adapters (LAN/WAN): Information on Ethernet or Wi-Fi adapters.
    • Bluetooth Interfaces: Documentation of available Bluetooth adapters.
    • USB Controllers: Number of available USB ports.

  • Connections and Peripherals

    • Display Adapter: Details about graphics cards or integrated graphics solutions.
    • Monitors: Links to connected displays.
    • Other Peripherals: Documentation of attached backup or tape drives.

  • System Components

    • BIOS/Firmware: Documentation of the BIOS version.
    • SCSI Controllers: Number and type of installed SCSI controllers.
    • Audio and TPM Chips: Details of audio and security components (Trusted Platform Module).

Dependency Center: Relationships of Workstations

The Dependency Center visualizes connections between the workstation and other systems and components. Typical dependencies include:

  • Systems
    The workstation can be linked to a system in the “Systems” segment.
  • Monitors
    The workstation can be connected to a monitor in the “Hardware” segment.

Use Cases for Documentation

  • Asset Management
    Comprehensive documentation of Windows workstations allows centralized management and traceability.
  • Upgrade and Lifecycle Planning
    Hardware specifications facilitate the planning of upgrades or replacement of outdated devices.

Linux Workstations in the “Hardware” Segment

The “Computer (Linux)” type in the “Hardware” segment of Docusnap365 documents the physical and logical components of workstations or servers running Linux operating systems. This documentation ensures efficient management of Linux systems within the IT infrastructure.

Documented Information for Linux Workstations

  • General Device Information

    • Hostname: Unique identifier of the system in the network.
    • Operating System: Installed Linux distribution (e.g., Fedora, Ubuntu, CentOS) and version.
    • System Type: Indicates the architecture, e.g., 32-bit or 64-bit.
    • Primary IPv4 Address: Network address of the system.
    • Serial Number: Hardware-specific identifiers for inventory and support.
    • Last Boot: Date and time of the last system startup.
    • Installation Date: Time of operating system installation.

  • CPU and RAM

    • Number of CPUs: Total number of processors in the system.
    • Cores and Threads: Physical cores and logical threads of the CPU.
    • Installed RAM: Available RAM in bytes or GB.

  • Storage

    • Hard Drives: Connected HDDs and their capacities.
    • SSDs: Number and specifications of installed SSDs.
    • Optical Drives: Number of available CD/DVD drives.

  • Network Interfaces

    • Network Adapters (LAN/WAN): Documentation of active and inactive network interfaces.
    • Bluetooth Interfaces: List of available Bluetooth adapters.
    • USB Controllers: Number of available USB ports.

  • Connections and Peripherals

    • Graphics Cards: Details about connected GPUs.
    • Other Peripherals: Documentation of peripherals such as external storage solutions.

  • System Components

    • BIOS/Firmware: Version of system firmware or UEFI.
    • SCSI Controllers: Number and types of installed controllers.
    • Audio: List of installed audio devices.
    • Network Connections: Overview of existing connections and their status.

Dependency Center: Relationships of Linux Systems

The Dependency Center visualizes connections between Linux workstations and other systems, networks, and devices. Typical dependencies include:

  • Systems
    Links to physical or virtual systems documented in the “Systems” segment.
  • Monitors
    The workstation can be connected to a monitor in the “Hardware” segment.

Use Cases for Documentation

  • Asset Management
    Comprehensive overview of the hardware and software of Linux systems for efficient management.
  • Upgrade and Lifecycle Planning
    Hardware and software information supports strategic planning for system upgrades or replacements.

Mac Workstations in the “Hardware” Segment

The “Computer (Mac)” type in the “Hardware” segment of Docusnap365 documents the physical and logical components of Apple workstations or servers running macOS. This documentation supports efficient management of Mac systems in the IT infrastructure.

Documented Information for Mac Workstations

  • General Device Information

    • Fully Qualified Hostname: Unique identifier of the system in the network.
    • Model: Model name of the Mac system (e.g., Macmini8,1).
    • Serial Number: Hardware-specific identifiers for inventory and support.
    • Operating System: Installed macOS version (e.g., macOS 12.7.1).
    • Primary IPv4 Address: Network address of the system.
    • Inventoried User: User logged in during the inventory process.
    • Last Boot: Date and time of the last system startup.
    • Installation Date: Time of operating system installation.

  • Processor and RAM

    • Processors: Number of installed processors.
    • Cores and Threads: Physical cores and logical threads of the CPU.
    • Installed RAM: Available RAM in GB.

  • Storage

    • Hard Drives: Documentation of installed HDDs.
    • SSDs: Number and specifications of installed SSDs.
    • Optical Drives: Number of available CD/DVD drives.

  • Network Interfaces and Connectivity

    • Network Adapters (LAN/WAN): Documentation of active and inactive network interfaces.
    • Bluetooth Interfaces: Details about available Bluetooth adapters.
    • USB Controllers: Number of available USB ports.
    • SCSI Controllers: Number and type of installed SCSI controllers.

  • Connections and Peripherals

    • Graphics Cards: Details about connected GPUs.
    • Other Peripherals: Documentation of peripherals such as external storage solutions.

Dependency Center: Relationships of Mac Systems

The Dependency Center visualizes connections between Mac workstations and other systems and devices. Typical dependencies include:

  • Systems
    Links to physical or virtual systems.
  • Monitors
    The workstation can be connected to a monitor in the “Hardware” segment.

Use Cases for Documentation

  • Asset Management
    Comprehensive overview of the hardware and software of Mac systems for efficient management.
  • Upgrade and Lifecycle Planning
    Hardware and software information supports strategic planning for system upgrades or replacements.